This Privacy Policy sets out how ДВД КЛИМА ЕООД (trading as Airconshift, referred to as “we”, “our”, or “us”) collects, uses, stores, and protects personal data in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and the applicable laws of the Republic of Bulgaria.
By accessing our website (www.airconshift.com) and utilizing our services, you acknowledge and agree to the data collection and processing practices described in this Privacy Policy.
1. Data Controller Identity
The Data Controller responsible for the processing of your personal data under this policy is:
Company Name: ДВД КЛИМА ЕООД
Company Registration Number (UIC): 208241667
BG208241667
Registered Address: Bulgaria, Gelemenovo 4444, ul. Dvadeseta No.5
Contact Email: travel@airconshift.com
Telephone: +359 895685721
2. Personal Data We Collect
We collect and process personal data that is strictly necessary for the fulfillment of our operational obligations and service delivery. This data may include:
Identification Data: Full name and company name (where applicable).
Contact Details: Email address (travel@airconshift.com), telephone number (+359 895685721), and service location address.
Transaction and Payment Data: Details regarding the services booked and processed. Please note that credit/debit card information and financial transaction processing are handled securely by our external payment processor, Stripe. We do not store full payment card numbers on our local servers.
3. Legal Basis and Purpose of Processing
We process your personal data on the following lawful bases under Article 6 of the GDPR:
Performance of a Contract: To schedule, manage, and execute the air conditioner relocation and related onsite services you have requested.
Legal Obligation: To comply with Bulgarian and European tax, accounting, and consumer protection regulations.
Legitimate Interests: To maintain operational security, protect our legal rights, and improve our commercial communications.
4. Payment Processing via Stripe
To handle financial transactions securely, we utilize Stripe as our payment service provider. When you make a payment on our website, your payment details are transmitted directly to Stripe.
Stripe processes your personal and financial data in accordance with its own privacy policy and global security standards (PCI-DSS compliance). We do not have direct access to your complete banking or card credentials. For further information on Stripe’s data handling practices, please consult Stripe’s official privacy documentation.
5. Data Retention Period
In accordance with Bulgarian and European statutory requirements, we retain personal data only for as long as necessary to fulfill the purposes for which it was collected:
Accounting and Tax Records: In compliance with the Accountancy Act of the Republic of Bulgaria and EU tax regulations, financial documents, invoices, and associated transactional data containing personal details are retained for a period of 10 (ten) years starting from 1 January of the year following the reporting period to which they relate.
Customer Account and Service Records: General correspondence, service inquiries, and non-financial contract details are retained for the duration of our commercial relationship and up to 5 (five) years thereafter, corresponding to the general statutory limitation period for civil claims under Bulgarian law.
Marketing and Consent Data: Data processed on the basis of consent is retained until the user withdraws consent or requests deletion, subject to overriding legal retention obligations.
Once the applicable retention periods expire, personal data is securely deleted, shredded, or anonymized.
6. Data Subject Rights
Under the GDPR, you possess the following rights regarding your personal data:
Right of Access: You have the right to request confirmation as to whether or not your personal data is being processed, and access to the specific data held.
Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
Right to Erasure (“Right to be Forgotten”): You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to statutory retention limits (such as tax compliance).
Right to Restriction of Processing: You can request the temporary suspension of data processing under specific conditions.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You may object to the processing of your data based on legitimate interests.
To exercise any of these rights, please contact us at travel@airconshift.com. You also have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP) or your local European supervisory authority if you believe your data protection rights have been infringed.
7. Data Security Measures
We implement appropriate technical and organizational security measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no electronic transmission or digital storage system can be guaranteed to be completely secure.
8. Updates to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in legal requirements or operational practices. Any revisions will be published directly on this page with an updated revision date.
9. Contact Information
For any questions, clarifications, or requests concerning this Privacy Policy or how your data is handled by ДВД КЛИМА ЕООД, please contact us via:
Email: travel@airconshift.com
Telephone: +359 895685721
Address: Bulgaria, Gelemenovo 4444, ul. Dvadeseta No.5